CodeCanyon Chat X WordPress Chat plugin for Sales & Support 6639389

Chat X WordPress Chat plugin for Sales & Support

CodeCanyon Chat X WordPress Chat plugin for Sales & Support 6639389
Plugin \ Utilities
Support \ Operators \ Firebase \ Visitors \ Visitor \ WordPress \ Server

Plugin - Chat X WordPress Chat plugin for Sales & Support 6639389 by screets @ CodeCanyon

Plugin \ Utilities

Chat with your visitors on your website
Version 1.4.2 – Changelog ? Forums ? Docs ? Ideas

Features

- Open source

- One-time fee (1 license = 1 website with life time updates)

- 50 users can chat at one time (i.e. 10 operators and 40 visitors) [?]

- Cute skin (fully customizable)

- Chat logs, of course

- Very clean code

- Fast and lightweight

- More than one operators can reply the same user’s question

- Visitors can fill out contact form when all operators are offline

- “Email notifications” when new visitor is online (optional)

- SSL support . All your and visitor messages will be encrypted

- Tested with WordPress 4.1

Ask anything!

Keep in touch!

What’s new with 1.4

- Upload your company avatar

- Added German language (Michael Heger)

- Added Polish language (Mateusz Tchorz)

- Added Spanish language (Jos¨¦ Atencio)

- Added French language (Adrien Romain)

- Visitors see their messages in a simple balloon

- New shortcode: “cx_btn”. Usage: [cx_btn]Chat with us[/cx_btn]

- Desktop notifications (for operators who use Chrome, Safari, Opera or Firefox)

- Added “show” and “hide” options to homepage display settings

- Compatible with Polylang plugin

- Better working with popular cache plugins when login form is disabled

- Display option for Woocommerce products and pages

Limitations

- WordPress 3.8 or newer version

- Free Firebase account

- Multisite feature is NOT supported (even it’s installed on single site)

- There is no mobile app for CX yet. Operators must use WordPress admin panel to answer visitors

- You may have errors if site homepage is different than the directory you installed WordPress .

Licensing
Just to remember, as you know that Regular License ($24) is for single-domain only (i.e. yourdomain.com). It is Envato sales policy. Besides, there is no additional costs and all CX updates will be free , of course. Learn more (Extended Licence and more)
FAQ

- What is a concurrent chat ?

- Performance of CX?

- Licensing and update/upgrading policy?

- How to find purchase code ?

- Firebase vs. AJAX

- Compatible with WPML ? Yes.

Technology
CX uses Firebase (free) for realtime platform to make your chat faster and reliable. That means CX doesn’t use your own resources like other AJAX chats. Your all chat data stored on Firebase temporarily during chat communication. Besides, your data will be removed from Firebase and saved on your own server after ending chat. So you still keep your data in your server without using your server resources too much!

Chat can be ended by both visitors and operators. If visitor close window, chat is ended automatically.

We removed AJAX from CX and start to use Firebase, because.

- AJAX is slow and not realtime (even your server is really good)

- AJAX overloads CPU usage

- 50 concurrent chats is NOT possible with AJAX

- Chat should send request to server every second . While WP itself can overload CPU usage even it doesn’t use AJAX frequently, a chat script would overload CPU easily: WordPress heavy admin-ajax.php usage

- There is no way to build a mobile application with AJAX (it is possible but it will kill mobile battery if we do that with AJAX)
Compare with LC

Chat X

Live Chat

Price

$24

$17

Speed

Realtime

1-2 seconds delay

Chat logs

Yes

Yes

Contact form message history

Yes

No

Max. users at the same time

50

5-10 (approx.)

Guest users

Yes

No

Allow to disable login form

Yes

No

Technology

SSL

Yes

No

Websockets

Yes

No

AJAX (Old technology)

No

Yes

Features

Multilingual support

Yes

Yes

Custom company avatar

Yes

No

Desktop notifications

Yes

No

See if user is currently writing

Yes

No

End visitor chat (back-end)

Yes

No

Last seen info (back-end)

Yes

No

Visitor connecting info (back-end)

Yes

No

Mobile or desktop info (back-end)

Yes

No

Active page info (back-end)

Yes

No

Full UTF-8 support (All languages)

Yes

No

Email notifications

Yes

Yes

Responsive

Yes

Partly

Full session support

Yes

Buggy

Cache plugin support

Yes

Buggy

Licensing & Updates

100% GPL

No

Yes

New updates

Yes

No

License

1 domain

Unlimited Domains

UPGRADE FROM LC Upgrade into CX if you have already LC license by purchasing upgrade package $8 .
How it works?

Our other products:

Last Update: 29 November 14; Compatible Browsers: IE10, IE11, Firefox, Safari, Chrome; Compatible With: WPML; Files Included: JavaScript JS, CSS, PHP; Software Version: WordPress 4.0, WordPress 3.9, WordPress 3.8.

WordPress Chat X (Upgrade Package); WordPress Live Chat Plugin.

Keywords: chat, customer, help desk, live chat, marketing online support, sale, sales, support, visitor.

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